Email Marketing & Automation

Turn Past Patients into Repeat
Booking & Your
Best Referrals

Start sending emails immediately with ready-to-go, professionally written monthly newsletters. Scale with automated follow-ups and reactivation flows – all built into your PatientSites platform.
Why Email Marketing Matters

The Easiest Growth Strategy? Keep the Patients You Already Have

On average, booking repeat customers costs 5X less than landing new ones – and your existing patients are already primed to book again and refer their friends.But if you’re not showing up in their inbox, they forget your clinic exists.
With PatientSites email marketing, you can consistently turn those past leads and patients into repeat bookings and referrals by simply showing up again and again.
Increase Patient
Bookings

Let Email Automations Rebook Patients You’d Normally Lose

Turn Existing Trust Into Repeat Visits

You’ve already provided a 5* service – now turn that into repeat appointments. Automated email sequences and reactivation flows bring patients back in when they need care, without you manually chasing leads.

Show Up Like a Pro (Even if You Hate Marketing)

Never worry about what to send or when to send it. From welcome emails to monthly newsletters, your emails are written, branded, and ready to go without any writing or marketing knowledge needed.

Grow by Word of Mouth – Without Asking

Consistent emails keep you top-of-mind long after their last appointment – so when your patients refer a friend or family member, it’s your name they remember first.
What’s Included

Ready-to-Go Content, Proven Follow-Ups, & Simple Tools to Stay Connected

Email marketing doesn’t have to be complicated or time-consuming. With PatientSites, it’s done for you and built into your marketing stack.
Keep Patients Engaged

Done-For-You Monthly Newsletters

Show up consistently with clinic-branded, professionally written monthly emails you can send automatically or review and edit before you hit send.
  • Simple drag-and-drop editor
  • Content-ready monthly newsletters
  • Completely hands-off auto-send option
  • Lead article written specifically for each newsletter
Bring Patients Back

Automated Appointment Follow-Ups

Most clinics leave money on the table by failing to follow up. Get repeat bookings with done-for-you reactivation and triggered sequences that remind past patients to return for care.
  • Condition-specific follow-up sequences (Growth Stack +)
  • Automations to set up custom campaigns (Growth Stack +)
  • Customizable patient reactivation sequences (Growth Stack +)
Website SEO

Send Emails Your Patients Actually Want to Read

With our built-in email library, it takes minutes to create and send emails for any occasion.
  • Built-in stock image library to make your emails shine
  • Start with a template or write your own from a blank canvas
  • 15+ email templates covering holidays, education, promotions, and more
Ongoing Support 

Hands-On Support Whenever You Need It

Whether it’s your first newsletter or a complex automation, there’s always someone there to help.
  • Unlimited email & phone support
  • Personal onboarding with 2x 1:1 Zoom calls
  • Dedicated account manager (Complete Stack +)

“We've acquired over 26 patients in the last three months”

I would recommend PatientSites to any private practitioner with large or small; multiple or single clinic(s). They provide excellent customer service and deliver as advertised and as promised! I have noticed an immediate return on investment (ROI) with the online appointment request form and the managed live chat program. PatientSites is constantly improving and advancing their product and am confident they will continue to do so.

Art Brosnard

State of The Art Physical Therapy
After recently purchasing an existing Physiotherapy Practice I was connected with Patient Sites for the clinic's web page and design. I worked closely with Scott and Jen who were extremely helpful and knowledgeable. In a very short time my web page was transformed into an informative, eye catching, and competitive web page. The team at Patient Sites worked tirelessly with me to make sure I was happy with the end product, while also ensuring it was a highly competitive site. Not only has our newly updated web page helped to promote the clinic, the other features Patient Sites offers, such as patient surveys, newsletters, and reminders, has helped to ensure patient satisfaction. Scott and his team at Patient Sites has definitely helped to promote my business and ensure patient satisfaction.

Marnie Bennett

Westmount Physio
I have got to tell you, our website is such a hit!!! I have been able to attract patients who were deciding between me and other facilities solely on the appearance of the website. I am so happy to have gone this route and met you guys. I know it seems people only tend to write the negative but I felt the need to tell you how very pleased we are.

Nancy McMahon

Ascend Physical Therapy & Wellness
Finding patient sites was such a huge relief for me as a busy orthopedic PT clinic owner who knows very little about website design and computers. They have been great since start up where they walked me through how to set up my website and since with ongoing support and help when I needed to improve optimization. I was able to train my admin staff in how to edit the website which now makes staffing changes and updates to the site so quick and efficient. I always have an up-to-date website and I love the newsletter service and Facebook page articles which improves my social media image but requires minimal effort from me. The company is very tuned into our PT world and all my interactions with them have been handled professionally and efficiently. I would highly recommend them to anyone who is looking for an informative, educational website which is so easy to update.

Nadine Bartley

Bartley PT/CA
We have been using Patient Site for our Physical Therapy clinic's website for over 10 years. They provide excellent customer service and we often are complimented on the professional look of our website. Highly recommend!

Jamie Spoto

Star Physical Therapy
I’ve received outstanding support from PatientSites, especially from Alex Langler. He has been instrumental in helping me update and manage my FYZICAL.com website with confidence and ease. Alex is not only highly knowledgeable but also incredibly patient and clear in his guidance. His coaching has empowered me to navigate website updates independently. I highly recommend PatientSites for their professionalism, responsiveness, and excellent technical support.

Rene Luna

FYZICAL Tallahassee
Very easy to work with, very responisve and helpful. We could not be more happy with patientsites services!

Beth Parry

Wellness 360 Physical Therapy
The Patient Sites team is very professional, responsive and collaborative. They have created a website that works very well for my physical therapy business and everyone on their team is respectful, kind and good to work with. I highly recommend patient sites to anyone looking to work with an excellent team to help create a highly functional and comprehensive website.

Mike Teater

FYZICAL Portland
Working with PatientSites has been an outstanding experience. I’ve had the pleasure of working directly with Scott and PJ for many years now, and their support has been nothing short of exceptional. They are knowledgeable, responsive, and truly invested in the success of everyone they work with.

The PatientSites platform itself is incredibly robust and well-integrated. It brings together everything a physical therapy clinic might need—website design, email marketing, social media tools, and patient engagement features—all in one easy-to-use system. Even without a technical background, managing the platform is straightforward and intuitive.

What stands out most is the level of care and expertise Scott and PJ and the rest of the team bring to the table. They don’t just offer solutions—they take the time to understand your goals and partner with you to achieve them. It’s clear they treat the growth of each business as if it were their own business, and that dedication shows in every interaction.

If you’re looking for a team that combines powerful tools with truly outstanding knowledge and support, I highly recommend Scott and PJ and the entire PatientSites Team.

Maryellen Torres

Our clinic has been a customer of Patient Sites for almost 15 years. The customer service and support has always been outstanding. We love platform for creating newsletters and emails for our customers - very user friendly. We have the ability to make updates to the website on our own and when we run into difficulty the Patient Sites team is quick to help us out!

Mike Teater

Miriam Mulkewich
In an era of information overload - I found this site to be direct and to the point with actionable information

Kevin Honsberger

Honsberger Physio
We have used Patient Sites for many years. They always respond to our questions and update our website promptly. The monthly analytics is very helpful to keep track of performance.

Amber Kusobovich

Waterdown Physiotherapy
We are very happy utilizing the services provided by PatientSites. The team members there are knowledgeable and very responsive and the content they develop is very good.

Tom Campbell

FYZICAL Jacksonville
I’ve used Patientsites for my Private Practice website for over 10 years now, and have encouraged dozens of other colleagues to use their turnkey solution to get a patient-producing website rather than just a digital business card. Their support has been incredible through the years and they have become a shining example of maintaining a high touch, small business feel, in an ever growing business that offers a wider array of useful services.

Most recently, I’ve been specifically working with them via their SEO program… As expected, it took a few months before we started to see results, but now it has really become a wonderful snowball, producing more and more patients from google search and our local google business profile.

I’m a business coach for hundreds of physical therapy practice owners and I’ve seen so many of them use different firms, high cost designers, low cost designers, try to do it themselves, etc.… It almost never works out nearly as well and as quickly as if they had just started with Patientsites and let them handle it.

Jarod Carter

Carter Physiotherapy
The team at PatientSites has been so wonderful to work with. They excel at what they do and have innovative ways at getting physio practices in front of their target demographic. If you are looking to set yourself apart in a saturated market - PatientSites is for you!

Liz Stephenson

The customer service of Patient Sites is second to none! They have been amazing in their response, creativity, and overall guidance to build my site. Thanks!

Johneen Buffard

FYZICAL City Center Aurora
I have been a customer with Pt Sites for 20 some years and continue to be amazed with both their constant updating of technology services but even more impressive is their customer service. The owner, Scott is a leader in the field of website and social media marketing for Physical Therapy and is very involved and supportive of the Physical Therapy profession.

Carol Stillman

Sutton Place Physical Therapy
I have been using PatientSites.com for more than 10 years and have had such tremendous customer service. They really are an extension of my clinic and truly act and feel that way. About 3 years ago, I asked for their help with SEO work and have not been disappointed. We are currently getting 22% of our monthly new clients from direct internet searches b/c of what their team has done for my website. Thank you!

Joe King

Physical Therapy Advantage
I can't say enough great things about Patient Sites! As a clinic owner, the support I receive from Patient Sites has been invaluable. From creating and managing my website, to generating informative monthly articles, optimizing SEO, and even handling social media content — they take care of it all. Without their help, I would be completely overwhelmed. Their service has truly allowed me to focus on running my clinic, knowing the digital side of things is in expert hands.

Gail Harris

Vineland Physiotherapy
I love working with Patient Sites. They are very professional, punctual, easy to work with, and experts at what they do. Would definitely recommend!

Andrea Caravan

Elevated website design combined with ease of administration, responsive support and high level functionality! We have been PatientSites clients for more than a decade. We regularly receive compliments on our site, and we can easily update ourselves, as well as manage newsletters for one low price. They have promptly and effectively provided support for any higher level or sitewide updates. The PatientSites team are real partners for your business!

Angela Pennisi

PhysioPartners
EXPLORE OUR PLATFORM

Email Is Just One Piece of Your Stack

PatientSites replaces piecemeal DIY marketing with a done-for-you system. From SEO to email, social media to reviews – it’s all built in and built to grow your clinic.

Build Loyalty, Credibility, and a Calendar That Fills Itself

You didn’t open a clinic to learn email marketing. With PatientSites, you don’t have to. From your first newsletter to automated reactivation flows, we make it easy to stay in touch, fill your schedule, and grow through trust.Compare our plans to find the marketing to grow your practice, or see how it works for yourself.
*Plans starting from only $229/month
Frequently Asked Questions

Everything You Need to Know Before Choosing PatientSites for Your Marketing

Will I have to write the emails myself?

Not unless you want to. Every month, we load your account with a professionally written, clinic-branded newsletter you can send as-is or tweak with the drag-and-drop editor. Higher plans also include pre-written campaigns for everything from surveys to holidays, so you never have to start from a blank page.

What’s included in the pre-written campaign library?

You can unlock our pre-tuned library of physical therapy email campaigns on the Growth or Master plans – covering patient education, treatment pathways, lead nurture sequences, and more. All are ready to customize, brand, and send.

What happens if I don’t send the newsletter manually?

You can enable the auto-send option, and your monthly newsletter will go out automatically. You’ll always have the chance to review and adjust it beforehand if you want, or it can run entirely in the background.

Can I make changes to the emails or write my own?

Absolutely. Every email is editable. You can use our templates, adjust the copy, add your own sections and images, or start from scratch if you prefer a blank template.

How will I know if it’s working?

You’ll have access to analytics like open rates, click-throughs, and engagement stats inside your dashboard, so you can see what’s interesting your patients and what’s driving bookings.

Do I need any other tools to make this work?

No other tools needed. Everything is built right into PatientSites: from the emails and templates to the automation engine and CRM. No need to piece together tools like Mailchimp, Zapier, or anything else.

Let’s Stack The Odds in Your Clinic’s Favour

Email marketing is just one layer in your clinic’s marketing stack. Let us show you how the full PatientSites system works – built for busy clinic owners who are ready for growth.
*Plans starting from only $229/month